Dubai: The Roads and Transport Authority has announced a new plan to improve the Dubai Metro service. Three projects are being implemented in partnership with Keolis-MHI, the operator of the Dubai Metro and Tram.
‘Sitecall’, an augmented reality application that helps to solve the issue quickly and provides remote expert services in real-time is most important in this. This is an important mechanism that reduces time loss.
The second is a plan to set up a centralized system to solve the faults . RTA’s Rail Agency Maintenance Department said that it is expected that faults can be easily managed through the system of reporting and recording faults in the network.